Frequently Asked Questions | Astrion & UltraBARX Support Frequently Asked Questions | Astrion & UltraBARX Support
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● General Common Questions

Q: What is the difference between Astrion and UltraBARX?

Astrion is a portable personal interface designed for Home Assistant, ideal for controlling smart devices around your home. UltraBARX is a modular desktop command center built around the CoreBar, designed for workspace control and professional AV environments.

📱 Astrion 💻 UltraBARX 🏠 Home Assistant

Q: Which platforms do Sanytron products support?

Astrion integrates natively with Home Assistant. UltraBARX also integrates with Home Assistant and is designed for professional AV installations with Control4, RTI, and Crestron. Both products support local-first control.

🏠 Home Assistant 🔗 Control4 🔗 RTI 🔗 Crestron

Q: How do I update the software on my Sanytron device?

Both Astrion and UltraBARX receive OTA (over-the-air) updates. For Astrion, go to Settings → About → Software Version. For UltraBARX, updates are delivered via LineOS™.

📖 View Astrion Update Guide →

Q: Where can I find the user manual for my Sanytron device?

User manuals and datasheets are available in the Downloads section. You can also find the Quick Start Guide and video tutorials on the support page for each product.

📥 Visit Downloads →

● Astrion Astrion Remote FAQ

Q: How do I set up Astrion with Home Assistant?

Step-by-step:

  1. Install the Astrion Home Integration via HACS
  2. Create a long-lived access token in Home Assistant (Profile → Security → Long-Lived Access Tokens)
  3. On the Astrion Remote, enter your HA URL and the token
  4. Complete the pairing process

📖 View Full Setup Guide →

Q: Does Astrion support voice control?

Yes, Astrion includes a built-in microphone and connects directly to Home Assistant voice pipelines for hands-free control. You can trigger automations, scenes, and queries using voice commands.

🎙️ Voice Assistant Ready 🏠 Home Assistant

Q: Can I use Astrion with Harmony HUB?

Yes, starting from v1.4.0, the TV Card supports binding to Harmony HUB entities. You can select Remote Mode for pre-configured remote content or Select Mode for script content from your Harmony HUB.

📖 View Harmony HUB Guide →

Q: What should I do if my Astrion Remote is responding slowly?

Try these steps in order:

  1. Check the battery level and charge if needed
  2. Verify network connectivity (Wi-Fi signal strength)
  3. Restart your Astrion Remote
  4. Check for firmware updates (Settings → About)
  5. Review automation load in Home Assistant

📖 View Slow Response Guide →

Q: How do I customize Astrion's physical buttons?

From v1.4.0 onward, you can customize physical buttons in the TV Card configuration. Select your remote model in the TV Card settings, then map each button to your preferred function.

🔘 8 Custom Buttons 📺 TV Card ⚙️ v1.4.0

📖 View Macros Guide →

Q: Does Astrion support Bluetooth HID control?

No. The Astrion HA100 includes Bluetooth hardware at the system level, but it is not designed for HID control emulation (keyboard, mouse, or universal remote profiles). The primary control paths are IR, IP, and Home Assistant.

The future HA200 will deliver full Bluetooth universal remote capabilities.

📖 View Bluetooth Support →

Q: How do I customize Astrion's physical buttons?

Astrion's button customization has evolved across firmware versions:

  • v1.0.33+ — 8 custom buttons available for direct binding via the remote interface
  • v1.1.0+ — Additional buttons gradually became available for binding
  • v1.4.0 — 4 of the 8 buttons were repurposed from smart home shortcuts to AV/media control buttons; TV Card now supports up to 8 custom physical button mappings

🔘 8 Custom Buttons 📺 TV Card ⚙️ v1.4.0

📖 View Macros Guide →

For advanced button binding questions — see Button Binding FAQ

Q: What is Button Event Reporting and why was it restored in v1.4.1?

Button Event Reporting allows physical button presses on the Astrion Remote to be reported to Home Assistant as events. This enables advanced automations triggered by physical button interactions.

This feature was restored in v1.4.1[reference:3] after being inadvertently removed in v1.4.0. If you rely on button events for automations, we recommend updating to v1.4.1 or newer.

🔄 v1.4.1 ⚡ Automation 🔘 Physical Buttons

📖 View Firmware Update Guide →

Q: Why did the 8 custom buttons change from smart home shortcuts to AV controls in v1.4.0?

In v1.4.0, 4 of the 8 custom buttons were repurposed from smart home shortcuts to AV/media control buttons. This change reflects the evolving use case of Astrion Remote — from a general smart home controller to a more focused universal remote experience.

The remaining buttons continue to support smart home shortcuts, and the TV Card now supports up to 8 custom physical button mappings, giving you flexibility to configure buttons per device context.

📺 v1.4.0 🎬 AV Control 🔘 8 Mappings

📖 View v1.4.0 Release Notes →

● UltraBARX UltraBARX FAQ

Q: What modules are available for UltraBARX?

UltraBARX is a modular system built around CoreBar. Available modules include:

  • CoreBar — 5:1 ultra-wide touch display with LineOS™
  • SenseCube — mmWave radar + environmental sensor
  • VivoCube — 2.0" AMOLED smart module with gesture control
  • DotKey — Cherry MX mechanical shortcut key
  • KnobKey — Precision metal rotary encoder

📖 View UltraBARX →

Q: Does UltraBARX support voice control?

Yes, UltraBARX has built-in voice assistant integration, allowing you to control your computer and smart home devices with voice commands. Voice control is powered by SceneShift™ AI.

🎙️ Voice Assistant 🤖 SceneShift™ AI

Q: What is SceneShift™ AI?

SceneShift™ AI is UltraBARX's context-aware AI engine. It detects active applications and automatically switches UI layouts and macros for design, coding, or gaming — adapting your workspace to what you're doing.

🤖 AI Engine 🔄 Context-Aware 💻 Workspace

Q: How do I set up UltraBARX with Home Assistant?

UltraBARX integrates with Home Assistant via LineOS™. The setup process is similar to Astrion:

  1. Connect UltraBARX to your Wi-Fi network
  2. Open the LineOS™ settings and navigate to Home Assistant integration
  3. Enter your HA URL and access token
  4. Complete the pairing process

📖 View UltraBARX Support →

Q: What is QuantumLink™?

QuantumLink™ is UltraBARX's magnetic connection system. It uses N52-grade magnets for instant module recognition and connection. Modules snap into place in 0.3 seconds — no cables, no tools. Up to 15 modules can be connected simultaneously.

🧲 N52 Magnets ⚡ 0.3s Reconfiguration 🔗 15 Modules

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