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🛡️ Sanytron Privacy Policy

Privacy Policy

Effective Date: June 2026

Last Updated: June 2026

Sanytron (“we”, “our”, or “us”) operates smart home products including Astrion Remote, UltraBar X, Sanytron Hub, and related software services, including Discord bot integrations and community platforms.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

1.1 Account Information

  • Discord user ID
  • Username and avatar
  • Server membership information (when using Sanytron Bot)

1.2 Usage Data

  • Commands executed via Discord bot
  • Support requests submitted via Discord or Hub
  • Interaction logs for debugging and improvement

1.3 Device & Technical Data

  • IP address (only when necessary for security)
  • Browser type (Hub access)
  • Device identifiers (for remote activation/debugging)

2. How We Use Information

We use collected data to:

  • Provide support and customer service
  • Improve Astrion Remote and UltraBar X software
  • Operate Discord bot features (support, automation, GitHub integration)
  • Monitor system stability and bug reports
  • Improve user experience in Sanytron Hub

3. Data Sharing

We do not sell your data.

We may share limited data only with:

  • Cloud service providers (for hosting Hub and bot services)
  • GitHub (for issue tracking integration, if enabled by user)
  • Logistics partners (for order fulfillment only)

All third parties are required to handle data securely.

4. Data Storage

  • Data is stored securely on encrypted servers
  • Access is restricted to authorized Sanytron team members only
  • We retain only necessary operational data

5. Discord Bot Usage

When you use the Sanytron Discord Bot:

  • We only access data required for bot functionality
  • We do not read private messages unless explicitly triggered by a command
  • We do not track users outside Sanytron-related servers

6. Your Rights

You may:

  • Request deletion of your data
  • Request a copy of stored data
  • Opt out of community tracking features

Contact us via:

📧 support@sanytron.com

7. Security

We take reasonable technical and organizational measures to protect your data, including:

  • Access control systems
  • Encrypted communication
  • Audit logging for critical operations

8. Changes to This Policy

We may update this Privacy Policy as our services evolve. Updates will be posted on:

👉 https://hub.sanytron.com/privacy

9. Contact

If you have questions:

📧 support@sanytron.com

🌐 https://hub.sanytron.com

💬 https://forum.sanytron.com